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Reach out to potential clients or partners to expand your network and business opportunities.
Reach out to potential clients or partners to expand your network and business opportunities.
Ensure timely follow-ups with clients and prospects to maintain strong relationships.
Provide a professional answering service to handle customer inquiries and requests, ensuring 24/7 availability.
Offer top-notch customer support, resolving issues and addressing inquiries effectively.
Convert incoming inquiries into sales opportunities, maximizing revenue.
Provide technical assistance and troubleshooting for customers, ensuring their satisfaction.
Our team of seasoned Virtual Assistants works on your tasks, offering flexibility and cost-effectiveness. An Account Executive is assigned as a liaison between you and the Formicidae Virtual Assistant Team. We also provide HR services and employee benefits or bonuses.
If you need a full-time, dedicated VA with a Bachelor’s Degree and extensive experience, we’ve got you covered. This VA works 5 days a week, 8 hours a day, reporting to you daily for assigned tasks. Formicidae provides HR services, supervision, and employee benefits or bonuses.
Expectedly, the Philippines and the United States share a deep-rooted historical connection. As a former American commonwealth in Southeast Asia, the Philippines has stood as a mirrorimage of American culture for nearly fifty years. This common heritage fosters a sense of understanding and compatibility that makes collaboration seamless.
The Philippine educational system is modeled after the U.S., making it one of the most "Westernized" countries in the Asian region. With a high literacy rate of 96.8%, the Philippines boasts an educated workforce ready to take on a wide range of tasks. Additionally, approximately 88% of the population, equivalent to 90 million Filipinos, is proficient in English, ensuring effective communication with global partners.
Beyond being known for its exotic tourist destinations, the Philippines offers a dependable and world-class human capital that spans various industries. The workforce in the Philippines is renowned for its dedication, adaptability, and professionalism, making it an invaluable asset for businesses seeking excellence.
One of the most significant advantages of outsourcing to the Philippines is the substantial reduction in operational costs, sometimes by as much as 70% compared to standard U.S. pay rates. This cost-effectiveness allows companies to optimize their resources and allocate savings to other vital areas of their business.
The Philippine government recognizes the importance of the BPO industry and provides strong and sustained support through favorable economic laws and policies. This support has created a robust business environment conducive to BPO operations.
Filipinos are known for their innate work ethic, going the extra mile to meet expectations. They exhibit a friendly and amiable personality, are committed, and highly motivated with a deep sense of purpose. This cultural compatibility leads to harmonious working relationships and fosters a collaborative atmosphere.
The Philippines is the third-largest English speaking country globally. Filipinos have a neutral accent and a strong command of the English language, both in speaking and writing. This proficiency in English ensures smooth communication and clear understanding of tasks and goals.
The Philippines boasts an abundance of dynamic, technology-savvy, well-educated, and ambitious individuals who aspire to excel in the real world. These talented professionals are experts in various fields and are driven by a passion for excellence, making them an invaluable resource for businesses seeking growth and success. In summary, the Philippines is an outstanding BPO destination due to its shared heritage with the United States, Westernized education system, high literacy rate, cost efficiency, government support, cultural compatibility, exceptional English proficiency, and a vast pool of top-notch talent. By outsourcing to the Philippines, your business gains access to a dedicated, skilled, and culturally aligned workforce, setting the stage for mutual growth and success. Is this conversation helpful so far?
At Formicidae, we pride ourselves on our guiding statement: "Focus on your strengths and allow us to support you in growing with what we do best." We aim to be an extension of your team, providing top-notch BPO services and assisting your business to reach new heights. With our team of skilled Filipino Virtual Assistants and Call Centers Agents, you can confidently delegate your tasks and focus on what you do best. Let us handle the rest, and together, we'll amplify your strengths and empower your business. Choose Formicidae BPO Services for quality, reliability, and excellence in outsourcing.